The terminal, end to end: from the curb to the boarding gate.
Airport operations decide how a terminal is perceived and how much it can actually process. LAS structures, integrates and supports the systems and processes that move passengers and baggage through the building, working alongside leading international manufacturers and operators to bring each airport a solution sized to its traffic and its infrastructure.
Passenger flow
Every terminal has a bottleneck, and it is rarely where it is assumed to be. We map the passenger journey from the curb to the aircraft door, model the capacity of each processing point and design the queue management that goes with it, so that growth in traffic does not translate into growth in waiting time. The result is a plan that states what can be resolved with process, what with technology and what genuinely requires building.
Scope
Ticketing and check-in
Common-use counters, self-service kiosks and bag drop, so that several airlines share the same infrastructure. The terminal gains capacity without adding floor space, and new airlines can be brought on stand quickly.
Baggage handling systems
Automated transport, sortation and storage of departure and transfer baggage, with real-time tracking for operators and passengers, integration with security screening and support across the whole life of the system.
Security screening
Passenger and hold baggage screening lines, designed together with the airport's security authority and integrated into the terminal's operational systems so that every checkpoint reports into the same operational picture.
Customs and immigration
Border control infrastructure: automated gates, document and biometric readers, and the interfaces each national authority requires, laid out to keep arrivals moving without weakening control.
Gate operations
Gate and stand allocation, boarding control and the coordination between terminal, ramp and airline that sustains on-time departures, with planning tools that resolve conflicts before the day of operation.
Ground transportation
Curbside, parking, public transport and inter-terminal connections: the first and the last stretch of the passenger's journey through the airport, and the one that shapes the first impression.
What it changes
More capacity out of the same building.
Shorter queues and a more predictable passenger experience.
Less mishandled baggage and lower compensation costs.
Operational data that supports investment decisions.